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Home > Privacy Policy

Privacy Policy and Disclaimer

We believe that Internet browsing should be a private experience, so we make no specific attempt to collect information about who comes to our site or where they go.

Our Internet Service Provider collects routine information about the number of hits to our site and which pages are accessed. We occasionally look at this information to determine

  • how busy our site is
  • which pages are popular
  • which search engines are visiting to index us

However, we make no attempt to notice or retain information about who is coming to the site, or where they go. (So browse in peace. As they used to say in the magazine ads: "No salesman will call.")

E-Mail

If you e-mail us for information, we'll keep a record of your e-mail and our answer, but unless you establish a customer relationship with us, that will be the end of it. We will not start bombarding you with promotional material, nor will we add your e-mail address to any kind of marketing database. We'll answer your e-mail and that's it.

Newsletter

If and when we add a newsletter to the site, it will be sent only to people who sign up for it. Subscriber contact information will never be shown to third parties. People who wish to be unsubscribed will be unsubscribed promptly.

Client Privacy

We collect information from clients for two reasons:

  • as raw material for the project they've hired us for
  • in order to administer the business relationship
Client information is never given to others, except as noted below under Subcontracting and Collections.

Subcontracting

Bennaco occasionally subcontracts parts of projects, depending on workflow. If we subcontract work to another design agency, that agency will be given access to only the information that is directly required by them to complete the subcontracting assignment.

All subcontractors must agree in writing that they may not show your information to anyone or make it available to anyone. The subcontractor will not retain your information, except in the form of a backup copy of the project in the subcontractor's files. The subcontractor must agree in writing not to add you to any kind of marketing database (unless, of course, you establish a direct relationship with them and ask to be added).

If for any reason you prefer that your project not be subcontracted, let us know and we'll honor your decision.

Collections

In the event that outstanding invoices are not paid within the agreed-on time, Bennaco reserves the right to provide a commercial collections agency with any information it may require to pursue collection of the debt.

Referrals Policy—Clients

Networking is a huge part of business success! If we run across a person who sells a product or service that we think will be of direct, genuine value to you, we will send you their contact information with a brief explanation of why they may be a resource for you. You will have sole control over whether you contact them or not.

Referrals Policy—Business Acquaintances

If we've met at a networking function and you've given us your business card, we'll assume that the information on it is public knowledge. If a client of ours is searching for your kind of product or service, we'll refer you by giving our client the information on your business card.

If anyone known to us calls us asking for your contact information, and we have your business card, we will pass on the information. If anyone not known to us calls and asks for your contact information, we will probably refer them to the Edmonton Chamber of Commerce.


Disclaimer

All the information on this site is provided "as is", without guarantees.

By using this web site you agree to hold Bennaco: The Technical Writers harmless for any direct or incidental damages. YOU AGREE THAT IN NO EVENT WILL BENNACO OR ANY OF ITS SUBCONTRACTORS HAVE ANY RESPONSIBILITY OR LIABILITY IN CONNECTION WITH THIS SITE FOR ANY LOSS OR DAMAGES WHATSOEVER, WHETHER BASED ON CONTRACT, NEGLIGENCE OR OTHER LEGAL BASIS, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR OTHER DAMAGES (INCLUDING WITHOUT LIMITATION DAMAGES FOR HARM TO BUSINESS, LOSS OF INFORMATION OR PROGRAMS OR DATA, LOSS OF PROFIT, LOSS OF SAVINGS, LOSS OF REVENUE, LOSS OF GOODWILL), ARISING FROM OR IN CONNECTION WITH THE USE OF OR ACCESS TO, OR ANY INCONVENIENCE, DELAY OR LOSS OF USE OF OR ACCESS TO, THIS SITE, THE CONTENT, ANY CONTENT OR ANY LINKED WEB SITE, OR FAILURE OF SUCH WEB SITES, (INCLUDING WITHOUT LIMITATION ANY DAMAGES SUFFERED AS A RESULT OF OMISSIONS OR INACCURACIES IN SUCH WEB SITES, CONTENT OR CONTENT, OR THE TRANSMISSION OF CONFIDENTIAL OR SENSITIVE INFORMATION TO OR FROM SUCH WEB SITES) EVEN IF BENNACO OR ANY OF ITS SUBCONTRACTORS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR LOSS OR IF SUCH DAMAGE OR LOSS WAS FORESEEABLE.

Links to other websites are provided solely for your convenience. The information on those sites is created and provided by others and is not the responsibility of Bennaco.

By continuing to use this site, you signify your assent to the Privacy Policy and Disclaimer above. If you do not agree with the Disclaimer or Privacy Policy, your sole option is to discontinue the use of this website.




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Bennaco provides businesses in Saskatchewan, Alberta, and B.C. with writing, editing, web design, and search optimization services